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We're in a strange time, one where interfaces are smarter than ever, yet the words on them feel increasingly dull, repetitive, and uninspired. Much of what we see online today sounds the same. LinkedIn posts echo each other. App notifications blur into forgettable patterns. Button labels feel hollow. The human voice, the nuance of well-crafted language, seems to be quietly slipping away. This isn't just a branding concern or a stylistic critique. It's a product design issue. Because every interaction in a digital experience is shaped not only by what users see and tap, but by what they read. And if the language isn't designed with intention, the experience loses clarity, character, and trust. Part of the reason we're here is obvious: people are overwhelmed. Workloads are growing. Timelines are tightening. And in a rush to publish or ship, writing has become one of the most neglected elements of the design process. But there's another layer to this shift: the rise of generative AI.


Tools like ChatGPT have transformed content creation. They're powerful, efficient, and often helpful. But they've also introduced a dangerous temptation speed over substance. Instead of writing with intention and editing with care, many are simply generating, copying, and pasting. The result? Content that reads as generic, impersonal, and indistinguishable from thousands of other AI-generated outputs. And that's precisely why creative writing matters more than ever. Good UX copy whether it's a headline, tooltip, error message, or onboarding flow isn't just technically correct. It's emotionally attuned. It reflects an understanding of tone, timing, and audience. It guides, reassures, and even delights. But you don't learn to write like that by prompting a tool. You learn it by reading.


Reading is how we build sensitivity to rhythm, structure, and tone. It's how we observe voice in its many forms narrative, instructional, conversational. When you read often, and widely, your writing develops cadence. You begin to sense when a sentence is too heavy, when a word is too cold, when a phrase feels too mechanical. And that awareness is what distinguishes meaningful UX writing from filler. Books, essays, plays, poetry these aren't just indulgences for creative minds. They're training grounds for precision and empathy in language. They teach you how to express complexity simply, and simplicity with grace. And that's exactly what great UX copy demands.


Unfortunately, much of the content we see in digital products today lacks this foundation. It feels like output, not communication. Too often, nobody is pausing to ask: Does this sound human? Does this align with the user's state of mind? Does this language support the interaction or create friction? Even on platforms like LinkedIn where ideas should be sharpened through personal voice and professional insight there's a growing sea of templated posts, clearly generated and never edited. The lack of revision is evident. Sentences wander. Phrases repeat. The tone is indistinct. Whether it's a symptom of burnout or a byproduct of convenience, the result is the same: a loss of clarity, originality, and presence.


At A&G Studios, we believe that every pixel should serve a purpose and that includes the words. We don't see copy as the final step in the design process. We see it as part of the architecture. Something you build from the beginning, with the same attention you give to layout, hierarchy, or interaction states. If we want our digital experiences to feel thoughtful, we must give language the care it deserves. That means reading more. Editing more. And resisting the urge to publish before the voice sounds right. Because ultimately, our job as designers and writers is not just to make interfaces work it's to make them feel right for the humans using them. And that feeling doesn't come from automation. It comes from craft.


About the Author
Guljana Lateef Firdausi is a multidisciplinary designer, writer, and co-founder of A&G Studios. She believes in the intersection of human sensitivity and digital systems, and in the irreplaceable power of authentic storytelling. When not designing complex digital products or mentoring young creatives, she writes about the future of design, technology, and the quiet importance of being human.